Home designer

2018-01-08 16:03:41

Job description



Project Designers demonstrate a high level of customer service orientation by working with clients to coordinate and create design projects, renovations, remodels, whole projects, new construction and updates in a timely and professional manner. Project Designers will have design expertise and excellent product and procedural knowledge to facilitate multiple sales from all Home Depot departments; they must be experts in their assigned department, with knowledge and design capability in all design departments. Associates in this position must assess customer needs, guide customer decisions, evaluate scope of project, integrate information into a design layout, resolve issues, and drive sales. By focusing on the scope of the entire project, Project Designers serve as the professional point of contact for customers - building equity and long-term relationships to maximize the sales of Home Depot products and services.




Provides exceptional project management


Answer questions about customers projects to their level of expertise


Explain the steps and products needed to complete projects


Escort customers to appropriate products necessary for their project


Describe features and benefits of products related to project


Provides fast, friendly service


Actively seek out customers in the showroom


Offer a friendly greeting, smile, and make eye contact with customers


Ask open ended questions about customers projects in order to determine their needs and level of expertise


Teams up with others to ensure customer satisfaction


Work across design team to discuss project feasibility, planning and timing


Relay customer information to others involved in the qualifying process


Interact with associates in other departments to locate products for client design, expedite delivery and maximize opportunity for cross-selling additional products




Physical Job Requirements


Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items


  • Requires the ability to move around the store and maneuver merchandise when necessary


Responding to public address system announcements


  • Requires ability to respond to customer service calls, personal pages and general information announcements


Moving and Standing


  • Requires moving around the store to assist Customers


Identifying and reading reports, tickets and UPC labels


  • Requires recognizing, identifying and using merchandise and necessary reports


Color discernment, depth perception and far/near vision


  • Requires the ability to distinguish colors, judge and see objects where and as they actually are, see beyond 20 feet and see clearly within 20 inches




  • Requires the ability to determine shape and texture through touch






Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.




Typically requires overnight travel less than 10% of the time.


Additional Environmental Job Requirements


Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface


The warehouse environment can be dusty and noisy


Doors are frequently open, causing drafts and interior temperature changes


Floors around work area may become slippery during wet weather conditions


May have to handle merchandise and work with tools with sharp edges


Passing forklifts emit gas fumes


Tools, supplies and related merchandise may contain hazardous materials


Essential Skills




Must be eighteen years of age or older.


Must be legally permitted to work in the United States.


Education Required


Additional Minimum Qualifications:


The knowledge, skills and abilities typically acquired through the completion of a trade school degree program or equivalent degree in a field of study related to the job.


Years of Relevant Work Experience: 2 years

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