Visual Merchandiser


Western Province
Kenya
2018-02-28 18:09:27
Description

Demonstrate customer service

·

Greets, smiles and acknowledges customers

· Displays a friendly and helpful attitude when interacting with both internal and external customers

· Answers the 'window calls' promptly and removes any item needed for a customer from a visual in a professional manner

· Replaces removed item by correctly selecting, steaming and redressing the item which has been removed

Applies visual merchandising skills

·

Selects merchandise and displays it in a way that is in line with our brand values and the current direction given from H/O

· Dresses windows, visuals and cameos in a way that has impact and encourage sales

· Demonstrates a clear understanding of the correct use of colour in order to create an impact in visuals

Manages time effectively

·

Works efficiently and effectively allowing enough time to spend on each visual in order to apply attention to detail

· Plans day to ensure that all tasks are achieved

Demonstrates product knowledge and standards

·

Understands what the current fashion trends are by reading magazines and is aware of the competitor activity

· Styles wigs competently

· Understands and applies the policy of 'no pins' in kids

Adheres to shop-keeping disciplines

·

Understands the lifestyle and current policy of the department that is being worked in

· Does daily house-keeping and checks visuals and windows throughout the day

· Dresses models and handles all equipment and props with care to avoid breakages

· Maintains all visual equipment to minimise breakages

Minimises shrinkage

·

Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline

· Minimises spoilage of products

· Ensure back areas are tidy

· Maintains all merchandise to minimise shrinkage

Demonstrates personal leadership

·

Demonstrates self-discipline with regards to attendance, dress code, hygiene and time-keeping

· Attends/is informed of the game plan/team meeting to know the day's focus

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