Store Supervisor


Claremont & Newlands
South Africa
2018-06-29 10:59:28
Description

At Fossil, we dare to dream, disrupt, and deliver in a better way. Our goal is simple - bring innovation, style, and connectivity to an industry ripe for change. Fossil is on a mission to revamp the way fashion accessories are done. We are committed to creating great watches, jewellery, handbags, small leather goods and wearables by investing in technology and long-term value creation.  With our diverse portfolio of proprietary and licensed brands, along with department stores, specialty stores, eCommerce websites, and company-owned and operated retail stores, we are building a leading fashion- and tech-forward accessories company. Are you in?

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Development and Team Building

• Retain top talent

• Sets the standard of Team Performance and creates teams that consistently achieve stated goals

• Demonstrated ability to set goals that are specific, actionable and based on established KPI’s

• Sets the example by demonstrating personal customer service and selling skills

• Consistently building employee knowledge base

• Recognizes performance issues in a timely fashion and partners with Area/District Manager for resolution

• Communicates successes, opportunities and solutions to Area/District Manager

• Maintains high level of personal integrity and expects the same of their team

• Knows the best sellers, the required placement, and ensures that sales are at or above company performance

• Executes effective schedules that take in to account business trends, & sales associate performance to maximize opportunity

• Manages payroll effectively and on budget

• Maintains neat, clean, and organized total store environment

• Meets compliance standards to complete tasks.

• Maximizes customer experience through effective time & task management plan

• Manages all aspects of Loss Prevention and adheres to external and internal procedures for theft, inventory management and operational controls

• Install high standards of compliance and hold the team accountable

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