Head of Department (Retail Company)

South Africa
2018-08-08 09:52:59

International retail company is seeking to employ an experienced Store Manager/ HOD to join their team. Ideally, the successful candidate will have previous Retail Management experience.


  • Relevant business degree and 5 – 10 years retail experience at a senior management level
  • Solid interpersonal relations
  • Team builder and team player
  • Excellent customer services
  • Selfconfident, hardworking and lives by exemplary


  • Know how to keep high level of
  • merchandising standards and a passion for retail
  • Proactive goal setting, structuring
  • plans, identification of the appropriated resources (people and materials) to achieve the goal
  • Guarantee business plan process
  • Positive impact in others, create a good impression to negotiate or convince others.
  • Create a win win situation
  • Manage his department buy skills and competencies
  • Persuading and influencing workforce and recruitment demand
  • Planning
  • Understand and provide clear direction to the team based on market analysis of local area consumer trends and competitor offerings
  • Timely decisions and initiate appropriate responses/actions evaluating advantages, disadvantages and the alternative options
  • Offering innovated, different ideas that do not stem from existing processes and identifying less evident models and original combinations
  • Drive customer focused behaviour in the department by role modelling great customer service
  • Planning and organizing


  • Develop the team to meet strategic
  • business objectives
  • Lead and support a team of supervisors
  • Manage daily sales and customer relations
  • Identify business growth opportunities (new markets, new products and new services)
  • As a member of the management committee, cocreate and decide on the strategy to implement
  • Participate in crossdisciplinary projects with fellow colleagues
  • Design the most costeffective delivery channel for his department
  • Develop appropriate risk management strategies
  • Introduce efficiency, improvement measures for an optimal return and stakeholder value
  • Develop customer service improvement strategies
  • Get involved in drafting and changing policy to align with changing market conditions

Salary – Negotiable, depending on experience

Please email CV + salary requirements info@sotinaholding.co.za

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