Supervisor Retail Department

Cape Town
South Africa
2018-09-28 11:03:36

Leadership position

The Table Mountain Aerial Cableway Company has been providing visitors with a world-class experience since October 4, 1929. The company operates in a National Park and World Heritage Site.

The Table Mountain Aerial Cableway experience is a memorable one and visitors often purchase souvenirs, gifts and clothing during their visit. There are four retail outlets stocking a great selection of merchandise, from affordable goodies to luxury items. More than 95% of our merchandise is sourced from local suppliers.

 We are looking for a vibrant and energetic Retail Supervisor to join our team to manage in the daily operational function of retail staff and outlets by providing our visitors exceptional customer service and an awe - inspiring experience in a values based environment.

 Key Responsibilities:

  • Successful day to day running of the retail outlets
  • Organizing staff schedules and delegating duties
  • Customer Care
  • Performance Management
  • Stock Management

      Key Competencies

  • Qualifications and Technical and Functional knowledge and skills
  • A minimum of 2 years supervisory experience essential
  • Previous experience within a retail environment
  • Creative with strong merchandising skills
  • Service orientation
  • Strong planning and organizing ability
  • Strong leadership ability
  • Ability to lead, motivate and develop a team of staff
  • Competent in Ms Word and Ms Excel at intermediate level
  • Behavioral competencies essential

This position requires you to be:

  • Resourceful evidenced in your ability to grow and learn to deal with challenges and change.
  • Excellent evidenced in your ability to set standards, inspire and manage performance, focus on continuous improvement and take responsibility.
  • Strategic evidenced in your ability to understand purpose, values and objectives, to harness resources, make decisions and take appropriate action.
  • Enabling – evidenced in your ability to simplify, provide resources and facilitate optimal performance.
  • Engaging – evidenced in your ability to elicit voluntary and willing contribution from those with whom they work.
  • Creative evidenced in your ability to contribute to the crafting of awe-inspiring experiences.
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